Authors: Muskan Gupta
Abstract: This article looks at the idea of the Right to Disconnect, which means employees should not be expected to work or respond to messages outside their official working hours. It focuses on workers in India’s IT and BPM sectors. Using a mix of data from Indian and international labour surveys and a survey of 300 professionals in five major cities, the study examines how Indian labour laws currently do not protect workers from after-hours digital work, and how this affects their health and well-being. Key findings show that 68% of IT workers regularly get work messages after hours, and 42% show signs of burnout. The article also looks at how countries like France, Portugal, Belgium, and Spain handle this issue to suggest solutions for India. The study concludes that while a single national law might be hard to implement, a tiered approach — tailored to different sectors and included within India’s Occupational Safety, Health and Working Conditions Code — could protect employees without hurting business operations. Overall, the article highlights the importance of protecting workers’ digital rights as India’s work environment evolves.