Authors: Amarjeet Cheema
Abstract: Hybrid enterprise environments combining legacy Unix systems and Salesforce CRM platforms require robust authentication frameworks to ensure operational continuity, data security, and regulatory compliance. This review explores secure integration strategies using LDAP/Active Directory (AD) with CentrifyDC to unify authentication across on-premises and cloud workloads. Directory synchronization, identity federation, and single sign-on (SSO) mechanisms enable seamless access to Unix systems and Salesforce CRM applications, while AI-assisted monitoring detects anomalies, predicts potential security risks, and automates remediation workflows. The review examines access control, role management, security policies, compliance considerations, and monitoring strategies, supported by case studies from financial services and healthcare sectors. Emerging trends, including zero trust frameworks, cloud-native authentication services, and AI-driven access management, highlight the evolving landscape of hybrid authentication. Challenges such as legacy system limitations, organizational readiness, and cost/resource planning are analyzed, providing actionable guidance for enterprises. By implementing these strategies, organizations can achieve secure, resilient, and compliant authentication, maintain seamless CRM operations, and enhance operational efficiency across hybrid Unix and Salesforce environments.