Unlocking Success: Integrating AI in Traditional Banking Operations
Authors:- Kinil Doshi
Abstract- – This article reviews the practical application of Artificial Intelligence in the framework of traditional banking, focusing on three major vectors – efficiency increase, customer service and compliance strengthening. Acknowledges that AI is an opportunity for banks to keep up with the times and improve business processes, adapt services to users, optimize workflow and ensure the purity of the market and adherence to procedures. In particular, the work considers options for using AI, identifies the benefits of its application and the challenges that must be addressed, taking into account the regulatory framework and the need for impeccable data governance. Thus, the provision of strategies for successful introduction and reflection on the experience of successful banks creates a fundamental basis for banks that still need to gamify their business in terms of AI.
