Authors: Mahak Rawat, Ms. Shruti Rawat
Abstract: The work-from-home (WFH) model — a remote work arrangement facilitated by digital communication technologies, cloud-based collaboration platforms, and organizational policy adaptations — has fundamentally restructured the landscape of employee productivity and organizational performance management in the contemporary corporate environment. This research paper investigates the work-from-home culture and its multifaceted impact on employee productivity at Infosys Ltd., one of India's foremost information technology and consulting corporations. Through systematic analysis of secondary data drawn from Infosys corporate reports, HR practitioner publications, technology industry research, and academic literature spanning 2020 to 2025, the study examines the organizational transition to remote work models, evaluates productivity outcomes across functional dimensions, and identifies the key enablers and inhibitors of WFH effectiveness within the Infosys operational context. Findings indicate that while WFH arrangements at Infosys have yielded measurable gains in individual task completion efficiency, cost optimization, and talent retention — particularly among senior technical professionals — challenges persist around collaborative innovation, work-life boundary management, digital fatigue, and equitable access to career development opportunities for employees in remote settings. The paper concludes that sustainable WFH productivity at Infosys requires an integrated organizational strategy encompassing robust digital infrastructure, outcome-oriented performance frameworks, structured virtual collaboration protocols, and proactive employee well-being support mechanisms.
DOI: http://doi.org/10.5281/zenodo.20527147
