Authors: Carl Angelo S. Pamplona, Menchie A. Dela Cruz
Abstract: The web-based strategic performance management system for President Ramon Magsaysay State University (PRMSU) was developed to provide a more streamlined and centralized way of handling performance management–related tasks. The main purpose of the study was to evaluate the developed system in terms of software quality (using ISO/IEC 25010:2011 metrics), level of acceptability, and level of readiness of PRMSU. The study also identified significant differences between the evaluations of PRMSU staff and supervisors on (a) software quality of the system, (b) acceptability of functionality and performance, and (c) readiness for implementation in terms of information system facility and technical personnel. Based on the respondents’ evaluation, the developed system’s software quality was “Excellent,” its level of acceptability was “Highly Acceptable,” and its readiness for implementation was “Very Ready.” There was no significant difference between staff and supervisor evaluations on software quality or on any of the measured domains (Functional Suitability, Performance Efficiency, Compatibility, Usability, Reliability, Security, Maintainability, and Portability). Finally, the researcher provided recommendations including full implementation of the system, periodic re-evaluation and maintenance, user training, and ongoing studies to align with evolving trends such as implementation of data analytics and artificial intelligence functionalities
DOI: http://doi.org/10.5281/zenodo.17657287
