Avoidance Behavior of Eisenia fetida to Contaminated Soil by Pesticides and Heavy Metals around Benghazi City, Libya [1-5]
Author: Maher Haeba, Walid Awgie, Jan Kuta, Heba. Elwerfalli
Onion Market Chain Analysis in Humbo District of Wolaita Zone, Southern Ethiopia [6-16]
Author: Alemayehu Asale, Derib W/Yhanes, Taye Buke
Land Resource, Uses, and Ownership in Ethiopia: Past, Present and Future [17-24]
Author: Belay Zerga
Capacity Building on Ginger Post Harvest Technologies and Marketing [25-28]
Author: Taye Buke, Leake G/resilassie, Abraham Bosha
To Prepare and Evaluate Floating, Gastroretentive Tablet of Ofloxacin [29-34]
Author: Niraj, V. K. Shrivastava, Hemesh Singh, Narendra Singh, Jyoti, Umesh Mishra
Creating an Intelligent System through Internet of Things for Smart City [35-37]
Author: Neelesh L. Chourasiya, Bhagyashri Gadage, Hrishikesh Siddam, Namrata Donikar, Minal Jagtap
Prevalence and Antibiotics Resistance Pattern of Staphylococcus aureus among Food Handlers of Jigjiga University Student’s Cafeteria [38-41]
Author: Tesfaye Wolde, Melese Abate, Lamesgin Mehari
Enhancing Growth of Date Palm Plantlets by Different Fertilizer Treatments in the Acclimatization Greenhouse [42-49]
Author: Darwesh, Rasmia, S. S; El-Banna, A. A.; Eman M. M. Zayed
Efficient and Scalable Multiple Class Classification using Bee Colony Optimization [50-54]
Author: Esha Shrivastava, Yogdhar Pandey
Conversational Enterprises: LLM-Augmented Salesforce For Dynamic Decisioning
Authors: Ravichandra Mulpuri
Abstract: This article examines the transformative potential of integrating Large Language Models (LLMs) into Salesforce to create conversational enterprises capable of dynamic decisioning. It explores how natural language interfaces and AI-driven intelligence reshape CRM systems from passive repositories of customer data into active engines of contextual insights and guided action. The discussion highlights the evolution of Salesforce toward an augmented ecosystem that democratizes access to analytics, accelerates decision-making, and enhances enterprise agility. Key use cases across sales, service, marketing, and leadership demonstrate the breadth of impact, while architectural principles emphasize integration, governance, security, scalability, and user experience as foundational requirements. Challenges such as data quality, AI reliability, compliance, and cultural adoption are also addressed, underscoring the need for careful strategy and governance. Looking ahead, the article outlines future directions including autonomous decision support, multimodal integration, interoperability across federated cloud environments, and the emergence of new professional roles.
DOI: http://doi.org/10.5281/zenodo.16925791