Authors: Ms. Pooja Jagatnarayan Dixit
Abstract: Conflict is an unavoidable component of organizational life, particularly in large organizational settings characterized by interdependence, complex hierarchies, and resource competition. Effective conflict management is essential for sustaining productivity, fostering collaboration, and promoting positive workplace relationships. This study examines conflict management techniques used in large organizations, with a specific focus on how the choice of technique influences employee satisfaction and organizational performance outcomes. A mixed-methods approach involving literature synthesis and analysis of a representative dataset was used. Findings highlight that collaborative and compromising approaches tend to correlate most strongly with improved employee satisfaction and performance outcomes, while avoidance and competitive approaches exhibit weaker or inconsistent effects. The study provides implications for managers and organizational leaders regarding selecting appropriate conflict management strategies, and suggests future directions for organizational research on adaptive conflict intervention models.
