Authors: Satya Prakash Prakki, Venkatarami reddy, Madhulika Gajjala
Abstract: Cloud HCM platforms are becoming a game-changer in payroll operations, offering an opportunity for automation, real-time data integration, streamlined processes, and scalable workforce management. While implementation-focused models of payroll transformation tend to focus on the process, they lack adequate attention to aspects of stakeholder accountability, governance, decision rights, compliance and change management. This poses problems such as ownership, slow decision making, integration issues, compliance risks and resistance to organizational change. This study suggests the Stakeholder-Centric Payroll Governance Model (SCPGM) to deal with the above limitations in the context of payroll transformation programs in Cloud HCM environments. The model proposed involves a framework of stakeholder identification, governance roles, decision-right matrix, risk and compliance controls, communication mechanisms and performance monitoring. The model aims to bring HR, payroll, IT, compliance, implementation partners and business leadership on board during the transformation process. Proposed quantitative evaluation criteria include implementation efficiency, decision time, accuracy of payroll, adherence to compliance, and satisfaction and transformation risk of stakeholders. Target decision-making time should be reduced by 20-30%, payroll processing efficiency should improve by 15-25%, and the stakeholder satisfaction with the transformation should be maintained at more than 90%. The proposed SCPGM offers a governance model to enhance accountability, collaboration, transparency and the results of Cloud HCM payroll transformation initiatives.
DOI: https://zenodo.org/records/22956245
