Authors: Priyanka Gonnade, Santosh Selokar
Abstract: The Smart Society Management System is a comprehensive web-based application designed to address the growing needs and complexities of modern residential society management. Developed using Python and the Flask framework, the system seeks to overcome the limitations of traditional, manual processes that often result in inefficiencies, miscommunication, and lack of transparency in daily society operations.The principal aim of the project is to automate and streamline critical tasks such as maintenance billing and tracking, complaint registration and resolution, user management, and administrative communication. The application features robust, role-based modules: an Admin Module that empowers society managers to securely log in, generate and assign monthly maintenance bills, view payment statuses, manage user data, and publish important notices; and a User Module that enables residents to access their maintenance dues, view payment histories, download receipts, submit complaints, and receive instant updates from the administration. A key innovation is the real-time tracking dashboard, providing both admins and residents with up-to-the-minute information on payment status and outstanding balances. The integration of WhatsApp API for automated message delivery further enhances communication by allowing the administration to send payment receipts and critical notifications directly to residents' phones, minimizing information gaps and manual efforts. Security is prioritized through a custom login system with initial credentials managed by the admin and a password reset feature, ensuring data privacy and personal control for users.Initial testing with actual residents has yielded positive feedback, highlighting the application's user-friendly interface and practical utility. The use of an open-source SQLite3 database paired with cloud hosting delivers secure, reliable, and scalable storage of all transactions and user activities. By digitizing the entire workflow, the system eliminates paperwork, reduces errors, and supports transparency and accountability.
DOI: http://doi.org/10.5281/zenodo.20818177
