Authors: Baldev Bajwa
Abstract: Hybrid Unix and Salesforce cloud environments require resilient disaster recovery (DR) strategies to ensure uninterrupted business operations and CRM continuity. This review explores best practices for implementing DR using Commvault, Copado, and AI-assisted automation. Commvault provides robust backup and recovery capabilities for Unix workloads, while Copado ensures automated version control, metadata backup, and rollback for Salesforce applications and AI-driven CRM workflows. AI orchestration enhances system resilience by predicting failures, dynamically allocating resources, and coordinating recovery processes across hybrid infrastructures. The review examines architecture design, backup strategies, automated recovery, monitoring, security, compliance, and industry-specific case studies from financial services and healthcare. Key challenges, including legacy system constraints, organizational readiness, and resource planning, are analyzed alongside emerging trends such as cloud-native DR, AI-augmented orchestration, and DevOps alignment. By synthesizing these insights, the review provides a comprehensive framework for enterprises to implement reliable, scalable, and automated disaster recovery strategies, minimizing downtime, preserving data integrity, and maintaining seamless CRM operations across complex hybrid environments.
DOI: http://doi.org/10.5281/zenodo.17519271
