Authors: NahulRaj.K
Abstract: The study titled “A Study on Quality Management Practices in Small-Scale Manufacturing Units in Karur, Tamil Nadu” aims to examine the extent of adoption, challenges, and impact of quality management practices (QMPs) in the region’s manufacturing sector. Small-scale industries (SSIs) play a vital role in Karur’s industrial landscape, particularly in textile and allied manufacturing, contributing significantly to local employment and exports. However, these units often face barriers in implementing structured quality systems due to constraints such as limited financial resources, lack of technical expertise, and inadequate awareness.This research investigates the various quality management tools and practices adopted by SSIs, including Total Quality Management (TQM), ISO certification, and continuous improvement initiatives. It also analyses the challenges faced in implementing these systems and evaluates their influence on business performance indicators such as customer satisfaction, productivity, competitiveness, and profitability. The findings reveal that while awareness of quality management practices is increasing, the degree of implementation remains moderate due to cost and resource limitations. Units that have adopted structured QMPs report noticeable improvements in product quality and customer satisfaction. The study concludes that fostering government support, providing technical training, and promoting awareness can significantly enhance the quality performance of small-scale manufacturing units in Karur
