Complaint Management System for Migrant Workers in Tamil Nadu
Authors:-MS.B.Manjubashini, Ranjithkumar S, Sevvelkaran Palani Vetrivel, Srikanth S, Jahan V
Abstract- The proposed Complaint Management System for Migrant Workers in Tamil Nadu is a digital platform designed to empower migrant laborers by providing a streamlined, accessible, and multilingual interface for registering and tracking workplace grievances. Recognizing the diverse linguistic backgrounds and socio- economic challenges faced by migrant workers, the system incorporates features such as real- time complaint tracking and automatic translation of the app interface and complaint content into the worker’s native language (e.g., Hindi, Bengali, Odia, Telugu) This user-centric platform allows workers to easily lodge complaints related to: wage disputes, unsafe working conditions, harassment, poor living standards, and other labor rights violations. Each complaint is assigned a unique tracking ID, enabling real-time status updates through a simple dashboard. The translation feature ensures inclusivity, bridging the communication gap between workers, government authorities, and employers.
