ERP Post-implementation Challenges and Solutions

Abstract-Enterprise Resource Planning (ERP) systems have become essential tools for organizations seeking to integrate and streamline business functions such as finance, human resources, sales, and manufacturing. However, ERP implementation remains a complex, multi-phase process characterized by both technical and organizational challenges. This study systematically reviews the critical success factors (CSFs) that influence successful ERP implementations, drawing insights from extensive literature and case studies. Key factors identified include effective change management, robust data management, strong management commitment, comprehensive project planning, proactive risk assessment, and strategic vendor partnerships. These elements play a pivotal role in addressing challenges such as resistance to change, system integration issues, and process reengineering complexities. By focusing on these CSFs, organizations can enhance operational efficiency, improve decision-making, and ensure a positive return on investment. This review provides valuable guidance for practitioners and scholars, offering a consolidated perspective on achieving successful ERP deployment in today’s competitive business landscape.